What is your return policy? How many days do I have to return my order?

  • Updated

For online purchases, you can exercise the right of withdrawal within 14 (fourteen) days from the date of receipt of the products.
We will refund the full price of the products as long as they are returned unused and undamaged.
For more information on the return conditions, read Terms and conditions.

Alternatively fill out the Contact form or email us at support@oway.it.We strive for you to receive a refund as soon as possible, and in any case within 14 (fourteen) working days from the receipt of the products you have returned.
The refund will be made with the same payment method used for the purchase.
We will send you an email notification once the refund has been sent out.
For more information on the return conditions, go to Terms and conditions.

Alternatively fill out the Contact form or email us at support@oway.it.

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