I have received the wrong product. How can I ask for a replacement? Updated October 01, 2021 12:51 For inconsistencies relating to the products you have received, please email us at firstname.lastname@example.org. Was this article helpful? Yes No 0 out of 0 found this helpful Have more questions? Submit a request Related articles I can't navigate the site correctly and/or I can't finalise the order, what should I do?